We’re committed to protecting your privacy and want to make sure you feel comfortable with how we use your information. So, before we move forward, here’s what you need to know about how we handle your data.
We may ask for personal information to give you the best possible experience, whether that’s providing tailored services, answering your queries, or keeping things running smoothly. We only collect basic personal data about you which does not include any special types of information or location-based information.
Depending on how you interact with our website, we may collect things like your name, email address, and telephone number. An example of this is when you complete our enquiry form when getting in contact with us. Any personal data collected is processed by our staff in the United Kingdom.
Your data helps us improve our services, personalise your experience, and stay in touch. Rest assured, we won’t share it without your consent unless legally required, or if it is necessary to respond to your request. However, if this is the case, we will seek your permission before passing on your details.
You’re always in charge of your data. You can choose whether to share it, and you can change your preferences at any time. We may store your data for up to six years past the end of any business relationship, after which time it will be securely destroyed.
If you would like to exercise your right to rectification and/or erasure of personal data or restriction of processing, or raise a concern related to how we have handled your personal data, you can contact us to have the matter investigated at contact@themortgageatelier.co.uk. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the information commissioner’s office: https://ico.org.uk
By selecting the box, you acknowledge that you have read and understood the above privacy notice and consent to its terms.
Effective Date: October 2024
Review Date: October 2025
Approved by: Sonya Matharu
Version: 1.0